Peter Smyth speaks on the future of radio - and he's right!

Every month, Greater Media CEO Peter Smyth pens a letter to his employees, customers and other stakeholders.  It is published on the Greater Media website for all to read.  This month, he addresses the future of radio. With the demise of Interep, the morass we find ourselves in on Wall Street, and the demolition of the auto business, radio folks are rightly concerned about the future.  And, of course, there is the encroachment of other media on the revenue normally devoted to radio.

Here's Peter Smyth's letter to all of us:

http://www.greatermedia.com/corner/index.html

Jewel on NBC's Today Show, talks about how free exposure on radio jump-started her career

The debate going on in DC over whether radio stations should pay performance royalties was addressed by singer-songwriter Jewel in a September 30th interview with NBC's The Today Show:

There are thousands of examples of this kind of exposure resulting in career success for musicians. Putting a royalty on airing their music will only prevent new artists from being exposed.

Measuring the impact of TV Advertising on a station's listening

Edison Research and Arbitron released a terrific report last week at the NAB Radio Show in Austin. Data in this report tracked listening behavior over a 12 week period and correlates it to exposure of panelists to TV ads from the two radio stations cited in the report, WBEB and WJJZ in Philadelphia.

This is an application of PPM data that has been long awaited by many of us. And the results show that this type of research can result in very actionable information for radio marketers.

Of particular interest to me was slide #30, which shows the behavior of one panelist, a 45-54 year old male. This panelist listened to just 2 quarter hours of WBEB each week during the first three weeks of the study period. During this period, he saw no WBEB TV spots. Then, in the 4th week of the survey, he saw one spot and his listening bumped a little bit, up to 4 quarter hours for the week. In weeks 2-8, listening to WBEB dropped back to less than 2 quarter hours a wee, even though he was exposed to 2 TV spots each week. Then - in weeks 8 & 9 - he was exposed to 3 TV spots each week and his listening to WBEB started to skyrocket, so that by week 12, he was listening to upwards of 20 quarter hours (5 hours!) of WBEB each week. This is just one panelist, and there may be little or no "real" correlation between his increased exposure to WBEB TV ads and his increased listening to WBEB. Look at this kind of information for hundreds of panelists, and you will begin to discern a pattern of response to advertising. This will produce some truly actionable data.

_Users_Steve_Documents_Edison-Arbitron PPM TV Ad results study slide 30.jpg


Here's the complete presentation:

Arbitron vs. the Rest of the World

OK - I have kept my mouth shut about this for as long as possible. But I really have to comment on this today, after listening to testimony by the Director of the Congressional Budget Office about our very real financial crisis:

From Taylor on Radio at Radio-Info.com

"The New York City Council votes - unanimously - to ask the FCC to investigate Arbitron's People Meter

The Council's listening to constituents in the black and Hispanic radio communities who fear the PPM will disadvantage them and their audiences, compared to the current diary system. Arbitron has already discontinued the diary research in New York and other key markets, ahead of an October 8 debut of "live" ratings based on electronic measurements. But the Council, led by Christine Quinn, hopes the FCC can do something. The Spanish Radio Association quickly applauds the Council vote over a technology it calls "flawed", and says the PPM "should not be rolled out until all concerns are effectively addressed."

The PPM is measuring the listening of the panel extremely accurately. And, quite frankly, the results have not really surprised any of us who have been in this business for a while.

Given that, plus with the limited bandwidth that the government and regulators in both NY and DC have today due to the fiscal crisis, it seems like this action is a case of "fiddling while Rome burns." The City Council in New York should be concerned about the short term liquidity of their constituents... and how to assist them should the worst happen in our financial system. The effects of that will be far more severe than anything that PPM will offer.

The new measurement will upset the apple cart for many minority broadcasters who will be impacted by the possible results. There is no doubt, since Arbitron took hundreds of millions of dollars from these broadcasters while the diary was the methodology, that Arbitron should assist these broadcasters in finding their way in the new PPM world. But - engaging the government in this during this time of dire crisis is not the best thing for the NY City Council's constituents. Nor is it the best thing for America.

WQSR - 102 1/2 fm

Or - if you prefer - Quad 102 1/2 - was my first commercial radio experience.  Every Labor Day weekend, I remember back to the fateful Labor Day weekend when Cosmos Broadcasting ripped the heart out of our baby, changing the call letters to WSRZ.  This Labor Day is the 29th anniversary of that transition; next Labor Day will be the 30th. Here's a link to a brief history of WQSR, from Jim Maloy's great Central Florida radio website, RadioYears.com. Enjoy!

A small, light portable radio-type gadget with earbuds

In Walt Mossberg's "Mossberg's Mailbox" column on August 14th in the Wall Street Journal, a reader asks:

Q. I was wondering if you could give me some suggestions of a small, light portable radio-type gadget with earbuds that would be good for me while I do athletic activities like riding my bike. I want something that will give me different pre-programmed selections of music, not something that I have to load with music (I don't remember names of songs). I love my Sirius satellite radio in my car.


To his credit, Walt recommended - among other things - the Zune, which as he pointed out, has an FM Radio built in. Kudos, Walt!

The scary thing is that the guy was asking for, well, a RADIO! But, we aren't providing the content that he can live with over-the-air. At least, he doesn't think so. The satellite subscription model with no commercials seems to be the draw for him, but I am betting that it's really just better programming. Truly, the advent of new distribution methods for radio isn't the reason for this attitude - it exposes it so that we can see it clearly.

Of course, many of us knew this back in the '70s, when we were involved with putting alternative stations (progressive rock, NPR, Pacifica, WMNF come to mind) on the air. The growth of FM in the late 60s and 70s fueled the exposure of AM to alternatives then much as satellite and audio-over-ip is exposing traditional FM and AM today.

So - focusing on content - I was driving to a meeting the other day and heard an 9 minute interview on a local music-driven alternative station. It was with an artist who, when I reviewed the playlist of the station, seemed to be totally out of their range; moreover, it ended badly, with the artist telling the talent that "...I don't need you guys, you're bloodsuckers on my art." (paraphrased) Wisely, the talent terminated the interview at that point. But, then, the morning team spent another 10 minutes talking about the interview and taking calls from listeners about it. If it wasn't for the fact that I was listening to a train-wreck in process and was interested from a professional point of view, I would have punched the button in the first three minutes of this whole episode. I can't wait to see the PPM results for this station on this particular day and time. It's one thing to be edgy and exciting; it's another to spend almost 20 minutes on what should have been a throw-away interview.

But - my point is that this is exactly the kind of thing that is making guys like the one who wrote in to Mossberg think of anything else first and "regular radio" last.

Some Homework for Radio People


Peter Smyth, CEO of Greater Media, frequently writes a letter to his employees and the industry in general and posts it on the Greater Media website. This month's article talks about heading "back to school," an appropriate title for the end of the summer.

One of his most interesting points is that the sales management at stations needs to move away from focus on agency-driven, transactional business and be passionate about the new opportunities the radio platforms of 2008 provide. Here's an excerpt (emphasis mine):

We have to take a hard look at the overall workload of individual employees and make tough decisions about new priorities when we focus on revenue. As national business continues to decline, it is up to us to rethink our approach to the way we run our organizations; the current model is not working. For example, the role of the Director of Sales five years ago is not what it is today. Managing transactional business from local and national agencies will not produce the desired results. Today's DOS needs to be an evangelist for the enhanced capabilities we bring to advertisers. He or she needs to be informed, innovative, passionate and persuasive. We need to redefine the existing responsibilities and structure of the current management and staff of our station operations and partner the right people with the right career opportunities.
More...

Saga also posted an ad for a GSM for their Asheville, NC cluster in Inside Radio. One of the job qualifications is being "nice." I wonder if these traits (passion and niceness) are connected?

This might be a great way to monetize a streaming audio site...

Kurt Hanson writes about a service called "The Racket" that charges users a monthly fee to set up their "radio station" that other listeners can listen to for free.  Kind of turns things like Pandora on their, well, ears.  Here's the article from RAIN:

RAIN 8/4: RAIN Site of the Day; Social.fm/Mercorca closes 

“THE RACKET” LETS YOU PICK THE TRACKS…FOR A PRICE: New Zealand Internet radio service The Racket has finally launched, at last revealing how it would deliver its boast of “truly personalized Internet radio.” It turns out this means users can create their own radio stations, but not in the same way as Pandora of Last.fm. For around $15 a month ($20 NZ), users select up to 500 tracks out of The Racket’s music library to create their own radio station, which then can be streamed by other users. Though The Racket allows the selection of specific tracks when creating a station, will users really pay a monthly fee when very similar services are available for free elsewhere? Listening to user-created stations is free, but includes no personalization. The web-based player — which requires a quick installation of Microsoft’s Silverlight program — features only a pause/play button and volume toggle. Considering listeners have some level of control of the stream, the absence of a song-skip feature is strange. No cover art is displayed either. There aren’t too many stations up and running just yet, but interestingly a few of them have been created by artists to promote their music. For example, industrial rock group Shihad has created a station featuring only their music, specifically promoting their most recent album. The Racket is a decent service that has plenty of room for improvement, and it will be interesting to see in what direction the site grows. — MS

RAIN 8/4: RAIN Site of the Day; Social.fm/Mercorca closes
Paul Maloney
Mon, 04 Aug 2008 16:34:25 GMT

Yet another dip into the pool of radio $$?

So - it looks like the copyright folks are thinking about yet another tariff on already beleaguered webcasters.  Greed is rampant in the halls of the copyright attorneys these days. This one is pretty esoteric, so follow along with David very carefully!

Copyright Office Issues Notice of Proposed Rulemaking That Could Make Section 115 Royalty Applicable to Internet Radio 

Broadcasters and other digital media companies have recently been focused on the royalties that are to be charged by the record labels for public performance of a sound recording in a digital transmission (under the Section 114 compulsory license administered by SoundExchange).  In a Notice of Proposed Rulemaking issued this week, the Copyright Office tentatively concludes that there could be yet another royalty due for streaming - a royalty to be paid to music publishers for the reproductions of the musical compositions being made in the streaming process under Section 115 of the Copyright Act.  This notice was released just as the Copyright Royalty Board is concluding its proceeding to determine the rates that are to be paid for the Section 115 royalty.  While there have been reports of a settlement of some portions of that proceeding, the details of any settlement is not public, so whether it even contemplated noninteractive streaming as part of the agreement is unknown.

More...

Comments in the Copyright Office proceeding are due on August 15, and Replies are due on September 2. This is a very important proceeding in which parties should make their views known. 

Copyright Office Issues Notice of Proposed Rulemaking That Could Make Section 115 Royalty Applicable to Internet Radio
davidoxenford@dwt.com (David Oxenford)
Thu, 17 Jul 2008 03:41:56 GMT

The New Business Model of Radio

The iPhone has brought some mighty interesting streaming applications to the fore.  However, as David Oxenford of the Broadcast Law Blog points out, every additional listener costs the webcaster more money, not only in bandwidth but in license fees to SoundExchange. My calculations show that - with traditional monetization through  ads, streaming can be made profitable, with reasonable gross margins.  However, without advertising support, it would be difficult to become profitable.   Here's David's article:

Internet Radio on the iPhone - Remember the CRB Royalties Apply 

The new iPhone, connecting as it does to ATT's high speed wireless network, has allowed Internet radio to go wireless.  While this has been possible on many platforms in the past, it has never been as easy, seamless, ubiquitous and as promoted as with the new iPhone.  The CBS radio  stations on AOL Radio, Pandora and Soma FM are all available, as are add-on applications that open the door to streaming many other Internet radio stations.  Tim Westergrin of Pandora  was quoted as stating that the iPhone would change people's expectations of Internet radio, making it "a 360-degree solution - in the car, in the home, on the go."  But, as with any application that increases the audience of Internet radio, it comes with a cost, as the delivery of Internet radio by a mobile device, like a wireless phone, is subject to the same royalties established by the Copyright Royalty Board last year and currently in effect while on appeal - rates that are computed by the "performance," i.e. one song streamed to one listener (see our reminder on the per performance payment, here).

In the requests for reconsideration of last year's CRB decision, SoundExchange had asked that the Board make clear that its decision applied to noninteractive streams (i.e. Internet radio) delivered to wireless devices like mobile phones.  In one of the few actions taken on reconsideration, the Board granted that request (see our summary of the reconsideration, here, and the CRB decision here).  Thus, services making their streams available to the iPhone (except for those covered under the special percentage of revenue offer that SoundExchange made to a limited class of small webcasters, and noncommercial webcasters under 159,140 aggregate tuning hours a month), must count performances and pay the per-performance royalties due to SoundExchange.

As you may remember, in the CRB proceeding itself, SoundExchange had proposed that there actually be a higher fee for performances that take place over wireless networks, alleging that these performances were somehow more valuable.  The Board rejected that argument, finding that insufficient evidence had been provided to reach that conclusion.  But, with the increase in wireless access to Internet radio that we are bound to see through the iPhone and competing devices, that argument will no doubt be raised again in the CRB proceeding to set the rates for 2011-2015, which will actually begin next year.  When one thinks about the nature of the wireless experience, one must wonder whether that experience is in fact more valuable than the experience of listening to Internet radio when sitting in front of your computer.  Certainly, the wireless service reaches people where they have not been reached before, making Internet radio more of a competitor to traditional radio, and more like traditional radio.  But one of the arguments that Internet radio might actually be more valuable than traditional radio - its interactivity - actually suffers from mobility.  When you are in front of a computer and an ad comes over the Internet radio stream, you can immediately act on that ad, especially when it's linked to a banner on the website.  When you are in a mobile environment, driving or jogging or otherwise on the move, it seems to me that you are less likely to react to any commercial message that you may receive.  Thus, the value of the advertising is more for purposes of reinforcing brand recollection, like over-the-air radio, rather than for driving immediate action, like on-line advertising. 

Certainly, this issue will be debated in the future.  But, once again, it raises the question of whether music has an independent value that can be quantified on a per song, per listener basis, or if the value of music depends more on the situation in which it is experienced and whether compensation for the use of that music is not more appropriately tied to a percentage of revenue of the user, as we've discussed in previous posts.  In a percentage of revenue scheme, the music user benefits when the service does well, and does not receive as much when the service is not a success.  But, as there is no penalty for the use of more music, more services are attempted, so more successful applications are likely to be discovered, benefiting both the creator and the user of the music.  When there is a per use fee, there is a cost for using each and every piece of music, seemingly discouraging new services and new innovations.  These are no doubt issues that will be debated endlessly into the future, but something to consider as Internet radio becomes untethered from the computer. 

Internet Radio on the iPhone - Remember the CRB Royalties Apply
davidoxenford@dwt.com (David Oxenford)
Thu, 17 Jul 2008 05:40:21 GMT

History of 'KTU

Stumbled across a history of New York's legendary disco station, WKTU, this morning. Definitely not the "authorized" version, but all the more interesting because of that. Check it out here:

http://carlosdejesus.posterous.com/92ktu-a-brief-history

Your Wildest Streams - Part 4

This is truly brilliant - and I found it to be a great experience to go to AOL Radio and find that I could easily hook up with 101 or with some other terrific stations around the country without having to mess with multiple urls, messy ugly station web home pages, etc. And - with the advent of their iPhone application - Katy bar the door!

Your Wildest Streams - Part 4:

Wildest_streams4Now that AOL and CBS Radio have hooked up in what CEO Dan Mason says is a merger that 'has instantly doubled our daily audience of listeners,' it's another victory for strong brands.' For years, AOL has offered generic streaming radio stations that were as exciting as wallpaper.' Now with 150 CBS Radio stations to choose from, AOL-goers can actually find a better radio listening experience - or can easily find a radio station they've heard from during their travels around the U.S.



The player (shown below) is nice looking, and provides album art in-sync with what's playing, the chance to rate and/or buy the song (or the album), as well as designate the station as a pre-set or share it with someone else.' On the left is a list of the CBS stations available.' Of course, there are no fewer than 8 Jack-FM stations on the list, and it's not always easy to find a station that you're searching for.' (Maybe list them out by markets - or at least offer that as an option, so the user can look through NYC stations, for example.)' The stream sounds good technically, and as we've discussed in this space, that's not always the case.



Cbs_aol_player_450_2


Overall, this is another indicator that big streaming brands will easily best 'generic radio stations.'' With its personalities, production, and elements that you could only get from a real radio station, this plan should be a big winner for both AOL and CBS, especially if it can generate significant web revenue.



CBS is positioning its terrestrial radio stations for the future by offering them up to a much larger web audience.' This bodes well for traditional broadcast companies as they seek out smart alliances moving forward.

"



(Via JacoBlog - Jacobs Media's Blog.)

Your Wildest Streams - Part 3

It seems that stations aren't using the full capability that they have at their fingertips to make the streaming experience as strong as it should be!

Your Wildest Streams - Part 3: "Radio people don’t seem to realize that listeners don’t understand or care about the legal and talent issues that affect streaming.  All they know is that when they stream their favorite station, they hear the same four PSAs over and over again, or the stream regularly goes dark for a few minutes or, on one station I stream periodically, the annoying message ‘This station is in a commercial break and will return to normal programming in a few minutes,’ plays over and over and over.  Programmers would never permit this on their terrestrial signals, but accept it on their streams."



(Via JacoBlog - Jacobs Media's Blog.)

geand I'll tell you about AudioVault and SoniXtream's ad-blocking features.

Your Wildest Streams - Part 2

Is your stream suffering like this?

Your Wildest Streams - Part 2: "Well, I'm here to tell you that many broadcast radio streams aren't ready for prime time.  Recently, a programmer we worked with invited me to check out his station during a special feature his station was presenting.  It was one of the worst streaming experiences I've ever had because the stream would run for a couple of minutes, and start buffering.  Or I'd have to refresh and even sign back in.  It was not a user-friendly experience, and I started thinking about all of the accessible, quality streams his station competes against."



(Via JacoBlog - Jacobs Media's Blog.)



Shoot me an email and I'll tell you about SoniXtream!

The End of Low-Hanging Fruit

I am sorry, when the heck did this ever happen??? I have been in the business for 30 years, and have NEVER experienced "sitting around answering the phone..." as a radio sales rep's experience.

The End of Low-Hanging Fruit: "But in the bigger picture, the rules of buying and selling radio time have been undergoing changes for some time now.  The days of account reps who work for highly-rated stations sitting around answering the phone and giving out their rates are over. "



(Via JacoBlog - Jacobs Media's Blog.)

Charm School

I thought this is an interesting post because Tim Davis proposes that radio stations be run like Disney World. So. How about Radio Disney? Is the experience of working there, being a listener, and so on akin to the Disney World experience? I think not, although my friend Drew Rashbaum may disagree.

Charm School:

Today we have a guest blog from Jacobs' Digital Director Tim Davis, recounting his Disney experience:



Disneyworld_characters_250 I recently had the pleasure of spending a few days in the wonderful world of Disney - Disney World to be precise.



From beginning to end, it was a delight.' From the moment you arrive in Orlando and head to the 'Magical Express' which takes you to your hotel, up until the return to the airport, we were wrapped in the warmth and courtesy of Disneyana.' We had virtually no problems with anything - from park access to bus transportation and hotel accommodations, it was near flawless.' And in the moments where the inevitable small glitches did occur?' They were handled exactly how you would have like them handled (even if you didn't actually know how you wanted it handled).



From senior managers at the hotel to the voice on the telephone when you made a reservation or inquiry, nearly every point of contact was concluded with the phrase 'have a magical day.'' Now, I'm a cynic by nature, but by the second day into the trip, I actually believed they meant it!



What's the secret?' They sell happiness - not just to guests but to their own employees.' After several days in the park, I talked to a young lady working in our hotel about what really happens and how they all hold up the smiles.' Turns out that they actively recruit from Africa for the 'safari themed' hotel I was staying in.' The young lady was at the tail end of a four-year degree in tourism and hotel management, and doing a year's stint in customer service with Disney.' The on-the-job training started with orientations that would blow your mind.' As much as visitors expect to be 'wowed' by the shows and attractions, the same goes for the training.' It's all done Disney-style with animation, fireworks, big events, and even costumed characters leading sessions.' It doesn't matter if you tend bar, clean bathrooms or run the hotel, you get this training and immersion into the 'Disney Culture.'' If you can't uphold it, you don't work there.



Disney_look_book_250Disney employees are not simply 'workers' - they are in fact actually called 'cast members' and those images and attitudes are upheld at every level of contact visitors might have.



It may seem a bit totalitarian, and likely isn't feasible for many organizations to reach that far and wide in a 'culture immersion' program.' But the concept of customer service is one that is lacking in many industries.' Radio in particular, being every bit as much showbiz as Disney, would do well to remember that we are selling entertainment.' (A little happiness wouldn't be such a bad thing either.)



For a study in contrasts, at the end of our trip I exited the 'Magical Express' and walked into line for Northwest Airlines to check luggage with my family.' Not ONE person made it through the process without a scolding or receiving a dirty look from an NWA employee, myself included (after over an hour in line, I moved my bag to the counter before they were ready).



At no point did I believe that the folks working the NWA counter cared about my 'experience,' much less my happiness.' Sadly, bad customer service carried over to the gate staff and flight attendants.' Sure, there's nothing remarkable about that level of crummy service for any airline these days and we've all faced our share of bad flights and lost baggage, sadly, but the contrast is what struck me this time around.



It was truly a tale of two cultures, and I know which one I'm ready to (willingly) patronize again.'



In radio's struggle against new media and technology, perhaps one of the 'difference makers' might be a commitment to customer service and making listeners (and advertisers) happy.

"



(Via JacoBlog - Jacobs Media's Blog.)

Apple doesn't ship iPods in brown paper bags. What about you?

Apple doesn't ship iPods in brown paper bags. What about you?: "

Content is no longer King. Distribution is no longer King. Money is King, and in an increasingly troubled economy this Emperor has no clothes.



So says the insanely smart and influential media guru Jack Myers in this great post:



Decisions impacting the long-term health and vitality of the media and advertising business are being impacted by executives who have little at stake beyond short-term financial goals. At the most critical juncture in the history of the advertising business, decisions are being dictated by financially-motivated Emperors who care little about their subjects. They care little about the long-term health of media or the marketers who depend on media for their success. They do not share the passion for this business that has been the hallmark of generations of industry leaders.

As the economy continues its downward slide, pressures for short-term financial returns will intensify. Investors will demand cost-cutting. VCs will seek exits from underperforming assets. There is a danger that investors will suck media companies dry and then release them as if they are corporate pollutants for others to clean up.



As competition and pressures mount for advertising and media-dependent companies, there are only two solutions - to further commoditize and be the low-cost provider or shift to a longer-term perspective that builds brand equity and relationships designed to generate profits when the economy and business rebound in 2011 and beyond.



Strife in the radio industry is no farther than the nearest balance sheet. I hear over and over that many stations and groups are unable or unwilling to spend even the smallest amount of money on clear investments in their future with clear future payouts. Since when did our industry lose sight of Business 101: Investment leads to rewards, and the smaller the risk the smaller the likely rewards.



The rules aren't re-written simply because we wish them to be so.



And make no mistake: The current downturn facing this industry will not be solved by cost-cutting, no matter how much you sharpen those pencils.



The way out is through innovation and investment. The way out is to preach your vision to your investors and back up that vision with investment and action.



Apple could make cheaper iPods if they wanted. They could package them in brown paper bags if they wanted.



But they don't want to.



And neither should you.



Apple doesn't do this because it makes a lot of money; it makes a lot of money because it does this.



And so can you.




"



(Via Hear 2.0.)

CCU: The New Less Is More

From Jerry DelColiano:

CCU: The New Less Is More: "You've got to hand it to Clear Channel CEO John Hogan. He could teach President Bush a thing or two about how to handle the quagmire in Iraq.

When Hogan loses, he simply declares victory and withdraws.

That's what he did last week when Hogan circulated an ominous email around to Clear Channel employees to tell them that his personal crusade to lower commercial loads -- Less is More -- is so successful that in some cases Clear Channel stations will be free to -- ignore it.

Hogan describes Less Is More as an 'unqualified' success. He's right about that choice of word -- unqualified.

The dictionary's preferred definition of 'unqualified' is: (of a person) not officially recognized as a practitioner of a particular profession or activity through having satisfied the relevant conditions or requirements.

Well, now I can understand why Hogan chose 'unqualified'.

Here's his new iteration of Less Is More or what I'd like to call Less Is Anything We Say It Is -- in Hogan's own words:

'In some cases, we will be reducing inventory further. In other cases, we will be increasing it. In all cases, the changes are designed to give you the greatest opportunity to compete effectively for listeners and for revenues.'

Come again?

Did you just say in some cases you will be increasing inventory? How can that be called Less is More?

There is a credibility gap here. Don't email this article to advertisers because they'll have even less respect for radio.

Hogan adds:

'And we remain committed to maintaining our competitive advantage of having the lowest commercial and promotions loads – as well as the shortest spot breaks – in our markets'.

But some Clear Channel employees simply see this as another rearrangement of the deck chairs on the Titanic.

'We've gone from two spot block(s) per hour, to three and now back to two. They're still five+ minutes per block.'

Sounds like 'shortest stop breaks' to me.

If you really want to get the radio industry back in the thick of things, you have to start by calling a knave a knave.

Memo to John Hogan: no one -- including advertisers -- ever believed that less was more. All they had to do was listen to a Clear Channel station. No one -- including radio groups -- believed that Less Is More would help the broader radio industry. It has done more to heap ridicule on it and LIM has not helped to increase ratings or advertising.

If this is radio then radio has no chance going forward.

Want some honest answers?

• 12 units an hour max -- a unit is a spot (10 seconds, 30, 60 or whatever -- a unit is not two spots).

• Don't run your commercials in blocks. The younger the listener, the more they reject it. Of course, far be it from me or even the next generation to tell radio people how to program a radio station. But for those of you who would like to do better, a hint: Commercial, music, commercial, music, commercial, music -- a music sweep with no commercials -- commercial, music, and so on. All the great brain trusts would like to cram their garbage (commercials) into two or three stop sets. Listeners and advertisers want it differently. So keep stuffing those awful commercials into unlistenable stop sets at your own peril.

• Improve your commercials by 25% and improve your bottom line by at least 25%. Study Jerry Lee's WBEB Philadelphia experiment and learn from a very rich man. His company may not be as large as Clear Channel, but he's a heck of a lot smarter and he doesn't have to engage in double talk about less being more at some stations during some dayparts. Lee is delivering more for less -- now that's an idea.

Clear Channel, considered an industry leader due to its ownership of 1,100 radio stations, has helped suck the life out of a once prosperous radio industry.

So let's have a good hearty laugh at their faulty thinking and embarrassing double talk.

Then, go and do the opposite.

For those of you who would prefer to get Jerry's daily posts by email for free, please click here. IMPORTANT: First you must check your mail or spam filter to verify your subscription immediately after signing up before daily service can begin.

Thanks for forwarding my pieces to your friends and linking to your websites and boards.
"



(Via INSIDE MUSIC MEDIA™.)

HD Bragging Causes ASCAP Royalty Push

From Jerry DelColiano:

HD Bragging Causes ASCAP Royalty Push: "Those HD advocates have gone and done it.

As Kurt Hanson reported in RAIN recently:

The ASCAP has proposed to the Radio Music License Committee that HD2 radio pay a music license royalty. Broadcasters maintain that since they're generating no revenue from their HD2 channels, a royalty isn't justified. In making their case, the ASCAP cited research, long ago debunked, that predicted 30 million HD receivers in the market by 2012.

It looks like the record industry is going to stuff the braggadocio that the HD Alliance calls promotion down their throats.

Hell, if I saw the radio industry bragging about HD's 30 million receivers by 2012, I'd go after them, too.

Of course, anyone who actually believes HD has any kind of future in radio is smoking something very powerful.

HD is a failure by every measure.

Virtually no one owns HD radio. And there is no demand.

If they do, they can't hear many stations because...

There aren't many stations -- and why?

Because the radio groups think so little of it that they have budgeted virtually nothing to develop these HD subchannels.

Just what America wants -- more radio stations.

Actually, the industry should be very careful in wishing for the proliferation of HD channels. It is a good way to drive down the price of radio advertising once HD channels can run commercials.

What kind of industry launches HD sub-channels without a way for owners to make money from the get-go. It doesn't matter now, the point is moot.

Don't get me wrong. ASCAP doesn't deserve another penny in my view, but you have to chuckle at a radio industry that is so able to pretend that HD is working that they've now convinced a music licensing group to go after them.

Hello. Is anyone home?

The record industry has more problems than ASCAP's royalty crusade over a nonexistent HD audience will solve.

And radio as an industry is losing revenue and audience share every quarter.

So let's convene a meeting of radio's chapter of The Hemlock Society:

• HD is dead -- it was never born. We can debate whether it was ever an embryo and therefore an actual real, live radio signal.

• Pull the plug and never say HD again. It can only be trouble. If you need short monikers -- practice saying WiFi because it is going be something meaningful and radio is letting it get away.

Use HD technology to read -- electric meters and the like -- which I am told it can do.

Now that's a growth business for radio.

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WiFi on Wheels -- Radio's Worst Nightmare

From Jerry DelColiano:

WiFi on Wheels -- Radio's Worst Nightmare: "Chrysler announced recently that starting with many of next year's models, it will offer a new option that will include WiFi's capability to bring the Internet to the car as a dealer installed option.

Luckily for the radio industry the auto industry is also in the tank.

As a recent article in the LA Times put it:

Have you ever thought rush hour on the 405 Freeway might be more bearable if you could check your e-mail, shop for a book on Amazon, place some bids on EBay and maybe even, if nobody is looking, download a little porn?

Now, drivers and their passengers will have access to email while in the car as well as the ability to surf thousands and thousands of Internet streams. All of a sudden the customary traffic jam on the nation's roadways will be bearable.

Keep in mind that Ford's Focus already has a hard drive option that can take music downloads from consumer devices. My anecdotal experience is that young people love this idea.

The iPod dock in the car is another device that is coming of age as Chrysler gets ready to roll out UConnect Web -- that's what they're calling it.

So, WiFi on Wheels is the latest wake up call to the radio industry to look beyond the transmitter and tower business and jump into Internet content.

That, and mobile content will be the future.

Radio CEOs won't like it, but the people they employ are perhaps the most qualified to produce content beyond terrestrial radio.

Imagine podcasted morning shows no longer than the average commute time to work or school that play seamlessly in cars. That can be started, stopped, time-delayed or deleted on the listener's terms.

And five minute podcasts -- in the image of YouTube -- to be consumed by a generation short on attention span and high on consuming information and entertainment.

And now, WiFi.

This will lead some radio folks to ask, 'do we really want to be in that business?'

My answer is, 'hell yes'.

WiFi will change everything -- and WiMax, a technology with greater coverage -- could also be a game changer. Several major cities are in the process of building WiMax networks -- Baltimore being the one closest to getting up and running soon.

Radio broadcasters are stuck on yesterday.

They want to will new formats to succeed to make terrestrial radio a growth business once more.

Older radio listeners like radio, but they may also like WiFi Radio. In fact, many of my industry friends who have WiFi radios at home love them. True, they easily access the terrestrial stations they want to hear nationwide that are being streamed on the web, but they also listen to many obscure streams.

It's this variety -- the variety that radio has been missing for over 25 years -- that will be WiFi's real appeal. WiFi and WiMax are not just the technologies that will deliver a new form of radio. They are the enablers of thousands and thousands of new choices for listeners.

Some of the founding fathers of consolidation truly believe satellite radio is their competition.

They are slow to embrace the Internet.

Have no plan to get into the mobile content business.

They are in deep denial that HD Radio will actually matter let alone make a difference.

They have become prisoners of Wall Street's slash 'em and trash 'em strategy of ruining good assets run by exceptional people just to deliver what investors want in the short term.

They let their trade associations wander off message -- fighting useless battles when they should be pitching a tent and inviting Internet streamers in to fight together for copyright fairness.

Radio's leaders refuse to embrace posting when advertisers say they want it -- talk about burying your heads in the sand.

And they seem to have nothing better to do than memorialize their joy in hurting Arbitron's People Meter without regard for how much they are hurting radio in the eyes of the advertising community.

The automakers started making it possible to listen to iPods in cars a few years ago mainly with the upscale brands -- this will simply proliferate going forward.

They've got entertainment consoles for all types of buyers -- satellite television in vans, satellite radio everywhere and now the coolest and most significant advance since, well -- the car radio.

WiFi and soon, WiMax.

Ask anyone who runs or programs a radio station how important this new technology is. They know.

Ask most radio CEOs and you get poppycock about issues that only matter to their investment banks for the quarter. They don't know.

WiFi on Wheels will prove to be radio's worst nightmare.

Ironically, the only thing more outdated than a tower and transmitter is the CEO who controls the tower and transmitter.

As some of you know, I used to be program director of a radio station in Philadelphia called WIFI 92. No kidding -- they were the call letters. It was a pioneering FM station with a rockin' stereo format back in the day. One of the big roadblocks we had then for 'terrestrial' WIFI 92 -- besides a lousy signal -- was lack of FM radios in automobiles.

My boss was John Tenaglia -- a guy I always thought was nuts -- a wild and crazy guy.

One thing is for sure -- Johnny T wouldn't be crazy enough to miss the 'new' WiFi wave.

The same can't be said for the not-ready-for-primetime radio CEOs who once again are putting a proud industry behind the 8 ball.

To compete with thousands of new streams increasingly available on WiFi, terrestrial radio is going to have to get better. Fast.

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